Wells Fargo Online Banking Goes Down, Customers Unable To Access Accounts
Update3: Hours later, the system-wide outage at Wells Fargo continues as customers remain unable to access their online accounts.
The company said in a Thursday tweet: “We’re experiencing system issues due to a power shutdown at one of our facilities, initiated after smoke was detected following routine maintenance. We’re working to restore services as soon as possible.”
We’re experiencing system issues due to a power shutdown at one of our facilities, initiated after smoke was detected following routine maintenance. We’re working to restore services as soon as possible. We apologize for the inconvenience.
Update2: After their first attempt to provide people with account access crashed and burned, Wells Fargo is now simply apologizing and letting people know they can go to a branch or an ATM for their banking needs.
The bank has apologized again in a second Thursday tweet:
We’re experiencing a systems issue that is causing intermittent outages, and we’re working to restore services as soon as possible. We apologize for the inconvenience.
Update: Wells Fargo’s homepage now lands on a message which reads “We’re experiencing some technical difficulties”
We apologize for the inconvenience as some of our web pages are temporarily unavaliable. You can still access your accounts through one of the links below:
That said, many who have tried the links provided were met with a “502 Bad Gateway” error.
Wells Fargo’s online banking and mobile app went down Thursday morning, leaving customers unable to access their accounts and conduct banking needs. It is the second time their system has gone down in less than a week.
We apologize to our customers who may be experiencing an issue with our online banking and mobile app. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.
Spokeswoman Hillary O’Byrne says that the bank is investigating the cause of the outage.
Anyone else seeing this today? @WellsFargo having problems eith all forms of mobile banking (app, web, phone). Hearing also that no payments are processing. @Ask_WellsFargo, any updates??? pic.twitter.com/gyQiodPKVF
— Jared Aarons (@10NewsAarons) February 7, 2019
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